Terms of Service

1. Acceptance of Terms

By creating an account or using SASS-Y ("Platform", "Service", "we", "us"), you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. These terms constitute a legally binding agreement between you and SASS-Y.

To use SASS-Y, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Complete identity verification with a valid government-issued ID
• Provide accurate, truthful information during registration
• Have legal capacity to enter into binding agreements
• Not be prohibited from using the service under applicable law

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Keeping your profile information accurate and up-to-date
• Completing periodic re-verification as required

You may not share, sell, or transfer your account to another person. One person may only maintain one account.

If you register as a Service Provider ("Superstar"), you additionally agree to:

• Operate as an independent contractor, not an employee of SASS-Y
• Comply with all applicable laws regarding the services you offer
• Maintain required licenses, permits, and registrations
• Report and pay applicable taxes on your earnings
• Set your own rates, schedule, and service offerings
• Complete enhanced identity verification including biometric enrollment
• Maintain accurate availability and respond to booking requests promptly

Safety Requirements

• Use provided safety features (check-ins, duress alerts, emergency contacts)
• Report safety concerns or violations immediately
• Complete safety training modules as required
• Respect client boundaries and obtain clear consent

5. Buyer Terms

If you use the platform to book services, you agree to:

• Complete identity verification before booking in-person services
• Provide accurate booking information
• Honor booking commitments and cancellation policies
• Treat service providers with respect and dignity
• Pay agreed-upon rates promptly through the platform
• Not attempt to circumvent platform payment systems
• Respect boundaries established by service providers

Platform Fees

• Service Providers: 15% platform fee on completed bookings
• Digital Content: 20% platform fee on content sales
• Payment Processing: Standard payment processing fees apply

Payment Terms

• All payments must be processed through the platform
• Payouts are processed within 3-5 business days
• Chargebacks and disputes are handled according to our Dispute Policy
• Refunds are subject to our Cancellation Policy

Tax Obligations

Service providers are responsible for their own tax obligations. We provide tax documentation (1099 forms for US providers) as required by law. Consult a tax professional for guidance.

The following are strictly prohibited:

Also prohibited:

• Fraud, scams, or deceptive practices
• Harassment, threats, or abusive behavior
• Sharing others' private information without consent
• Circumventing safety features or verification
• Creating fake accounts or impersonation
• Violating intellectual property rights
• Attempting to hack or disrupt the platform
• Money laundering or illegal financial activities

8. Content & Intellectual Property

Your Content: You retain ownership of content you upload. By posting, you grant us a license to display, distribute, and promote your content on the platform. You represent that you have all necessary rights to the content you upload.

Platform Content: SASS-Y and its licensors retain all rights to the platform, including trademarks, logos, and proprietary technology. You may not copy, modify, or distribute our intellectual property without permission.

DMCA: We respond to valid DMCA takedown notices. See our DMCA Policy.

By You: You may close your account at any time through account settings.

By Us: We may suspend or terminate your account for:

• Violation of these terms or our policies
• Fraudulent or illegal activity
• Safety concerns
• Extended inactivity (with notice)
• At our discretion with reasonable notice

Upon termination, your right to use the platform ceases immediately. Certain provisions survive termination, including payment obligations and dispute resolution.

Informal Resolution: Before filing a claim, you agree to contact us at disputes@sassy.com to attempt informal resolution.

Arbitration: Any disputes not resolved informally will be settled by binding arbitration under the rules of the American Arbitration Association. You waive the right to participate in class actions.

Governing Law: These terms are governed by the laws of California, USA, without regard to conflict of law principles.

11. Disclaimers & Limitations

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED ACCESS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.

We are not responsible for the conduct of users, the quality of services provided, or disputes between users. We facilitate connections but are not a party to user transactions.

12. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use after changes constitutes acceptance of the modified terms.

13. Contact Information

• General: support@sassy.com
• Legal: legal@sassy.com
• Address: SASS-Y Legal, 123 Safety Street, San Francisco, CA 94105